Shipping policy

Order Processing

All orders placed on Weston & Finch are processed within 1–3 business days (Monday to Friday, excluding public holidays).

During peak periods or promotional events, processing times may extend slightly. Customers will be notified if additional processing time is required.

Shipping Costs

  • United States: A flat shipping fee of $4.99 applies to all orders shipped within the USA. We offer free standard shipping on all orders over $119.
  • International Orders: Shipping charges for all other countries will be calculated and displayed at checkout based on the delivery location and selected shipping method.

Estimated Delivery Times

We ship internationally and offer delivery to most countries worldwide.

Estimated delivery times are as follows:

Country Handling Time  Transit Time
USA 1–3 business days 8–17 business days 
CANADA 1–3 business days 11–19 business days 
EUROPE 1–3 business days 11–19 business days 
AU/NZ 1–3 business days 13–27 business days 
REST OF THE WORLD 1–3 business days 16–33 business days 

Order Cut Off Time: 5:00 PM (GMT+01:00) Central European Standard Time (Amsterdam)

Carriers: USPS, DHL, La Poste, Royal Mail.

Customs: Customer responsibility.

Delivery times may vary depending on destination, local postal services, and customs processing.

Shipping Confirmation & Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing a tracking number.

Tracking information may take up to 48 hours to become active after dispatch.

Shipping Delays

While we aim to deliver all orders within the estimated timeframes, delivery delays may occasionally occur due to factors outside our control, such as:

  • Weather conditions
  • Customs inspections
  • Carrier delays
  • Public holidays

If your order experiences an unusual delay, please contact our customer support team and we will assist you.

Delivery Responsibility

VG Business B.V. is responsible for your order until it has been delivered to the shipping address provided at checkout.

If you experience any issues with delivery, including delayed or missing shipments, please contact us so we can assist you in resolving the matter.

Incorrect Shipping Information

Please ensure that your shipping address is entered correctly at checkout.

If you notice an error in your shipping details, contact us immediately at sales@westonfinch.com.

Address changes cannot be guaranteed once an order has been shipped.

Damaged or Incorrect Items

If your order arrives damaged or you receive an incorrect item, please contact us within 7 days of delivery with:

  • Your order number
  • A clear photo of the issue

We will review the issue and arrange a replacement or resolution where applicable.

International Shipping & Customs

International orders may be subject to customs duties, taxes, or import fees imposed by local authorities.

These charges are the responsibility of the customer and are not included in the purchase price.
Customs processing may occasionally cause delays beyond our estimated delivery times.

Business Information

Weston & Finch is operated by:

VG Business B.V.
Berkenlaan 22
1431 JE Aalsmeer
Noord-Holland
Netherlands

Chamber of Commerce (KvK): 87687860
VAT Number: NL864369712B01

Email: sales@westonfinch.com

Customer Service Hours: Monday to Friday, 9:00–17:00 CET

Customer Support

If you have any questions regarding shipping or delivery, please contact us:

We are happy to assist you.