Privacy policy

1. Introduction

This Privacy Policy describes how VG Business B.V., operating under the brand Weston & Finch (“we”, “us”, or “our”), collects, uses, and protects your personal information when you visit or make a purchase from www.westonfinch.com.

VG Business B.V. is the data controller for the personal information collected through this website.

2. Business Information

Legal Entity: VG Business B.V.

Chamber of Commerce (KvK): 87687860
VAT Number: NL864369712B01

Registered Address:
Berkenlaan 22
1431 JE Aalsmeer
Noord-Holland
Netherlands

Email: sales@westonfinch.com

Customer Service Hours: Monday to Friday, 9:00–17:00 CET

3. Personal Information We Collect

We collect personal information that you provide directly to us and information collected automatically when you use our website.

Information You Provide

This may include:

• Name
• Email address
• Phone number
• Billing and shipping address
• Order and payment confirmation details
• Customer support communications

Information Collected Automatically

When you browse our website, we may automatically collect:

• IP address
• Device and browser information
• Pages visited and interaction data
• Approximate location (based on IP address)

4. How We Use Your Personal Information

We use your personal information to:

• Process and fulfill orders
• Communicate with you about your purchases or inquiries
• Provide customer support
• Arrange shipping, returns, and refunds
• Improve our website and services
• Detect and prevent fraud or misuse
• Comply with legal and regulatory obligations

5. Cookies and Tracking Technologies

We use cookies and similar technologies to operate and improve our website.

Cookies help us:

• Remember your preferences
• Analyze website traffic
• Improve site functionality

You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect website functionality.

6. Sharing of Personal Information

We may share your personal information with trusted third parties only where necessary, including:

• Payment processors
• Shipping and logistics providers
• Website hosting and analytics providers
• Customer support service providers

These third parties are permitted to use your personal information only as necessary to perform services on our behalf and in compliance with applicable data protection laws.

We do not sell your personal information.

7. International Data Transfers

As an international business, your personal information may be processed outside your country of residence.

When transferring personal data outside the European Economic Area (EEA), we rely on appropriate safeguards such as Standard Contractual Clauses approved by the European Commission.

8. Data Retention

We retain personal information only as long as necessary to:

• Fulfill orders
• Provide customer support
• Comply with legal obligations
• Resolve disputes

9. Your Rights

Depending on your location, you may have the right to:

• Access your personal information
• Request correction of inaccurate data
• Request deletion of your data
• Restrict or object to processing
• Withdraw consent where applicable

To exercise your rights, please contact us at sales@westonfinch.com.

10. Children’s Privacy

Our website and services are not intended for individuals under the age of 16.
We do not knowingly collect personal information from children.

11. Security

We implement reasonable technical and organizational measures to protect your personal information. However, no system is completely secure, and we cannot guarantee absolute security.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The most current version will always be available on this page.

13. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

14. Business Information